Setting Up the Audiohook Tracking Tag for Clients

This guide is for agencies managing clients on the Audiohook platform. It explains how to retrieve a tracking pixel and send implementation instructions to your clients. Agencies have full access to campaign reporting and pixel events — clients do not need UI access.

When you create a new client account in your Audiohook Agency UI, that client is automatically assigned a unique Audiohook UUID. This UUID ensures all conversion data is attributed correctly to the right advertiser account.

This guide explains how to:

  1. Find a client’s unique Audiohook UUID and tracking tag
  1. Share the implementation instructions with your client
  1. Verify that the tag is firing correctly once installed

🔹 1. Finding a Client’s Unique Audiohook Tracking Tag

Each client account created in your Agency UI has its own tracking tag containing that client’s unique UUID.

To locate it:

  1. In your Agency UI, go to your Client List.
  1. Click on the Client Name — this opens the client’s Advertiser Account in a new tab.
  1. In the advertiser account’s left menu, click Account Details.
  1. Under the Pixel section, you’ll see the client’s unique Audiohook tag, which includes their UUID in the script.

Example (UUID highlighted for reference):

Notion image
💡 Note: This UUID is automatically generated for each client account and cannot be reused or shared between clients.
 

🔹 2. Sharing Tag Implementation Instructions with Your Client

Once you’ve located the tracking tag, you can share our official setup instructions so your client’s web team can complete installation.

Client Setup Guide:

The guide explains how to:

  • Add the tag to the <head> section of their website
  • Replace the placeholder ID with their unique Audiohook UUID
  • Use the ahTrack() function to track specific actions like form submissions, purchases, or registrations
💡 Platform-Specific Help:

Encourage clients using these platforms to review the corresponding guides for correct installation.


🔹 3. Verifying That the Tag Is Firing

After the client installs the tag, you can confirm that it’s working from within their advertiser account.

To check the tag status:

  1. Open the client’s Advertiser Account.
  1. In the left-hand menu, click Conversion Tag.
  1. Review the incoming event data.

You should see:

  • Pageview events automatically tracked after installation
  • ✅ Any custom ahTrack events (for example, “purchase”, “lead_submission”, “add_to_cart”) appearing with their respective event names
Notion image

🔹 4. Common Verification Tips

  • Confirm that the client replaced YOUR_AUDIOHOOK_ID with their actual UUID from Account Details.
  • The tag must be installed in the <head> section of every page to track pageviews automatically.
  • Custom events (ahTrack) should only trigger when relevant user actions occur.
  • If the client’s site uses privacy tools that mask IP addresses, ensure they include geo fields like country, region, city, and zip in their ahTrack data.

🔹 5. Example Use Cases for Clients

If your client wants to track specific on-site actions, they can use the ahTrack() function to record events such as:

Form Submissions:

<script>
window.ahTrack({
    name: 'Contact Us',
    form_data: {
        email: 'bob@gmail.com' // Email will be hashed automatically
    }
});
</script>

Add to Cart:

<script>
window.ahTrack({
    name: 'add_to_cart',
    product_name: 'Example Product',
    value: 29.99
});
</script>

Purchase:

<script>
window.ahTrack({
    name: 'purchase',
    id: 'ORDER123',
    value: 99.99
});
</script>

More setup examples are available in the Audiohook Conversion Tag Guide.


✅ Summary

Step
Action
Location
1
Find the client’s UUID and tracking tag
Agency UI → Client List → Client → Account Details
2
Share implementation instructions
Audiohook Conversion Tag Setup
3
Verify tag activity
Advertiser Account → Conversion Tag
4
Confirm events are tracking
Pageviews and ahTrack events should appear in event list
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