Campaign Setup Guide for Agencies

Managing campaigns on behalf of clients in the Audiohook platform

Start a New Campaign

  • Go to the Campaigns tab in the left navigation in client account.
  • Click + New Campaign.
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1. General Campaign Settings

Fill in the following fields:

  • Campaign Name
  • Start and End Dates
  • Pacing Strategy
  • Total Budget (either by dollar amount or impression total)
  • Max Daily Budget (input required for "Fixed Daily" pacing; strongly recommended for "As Fast As Possible")
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Pacing Options:

  • Even - Adaptive Daily (Default)
  • Even - Adaptive Lifetime
  • Fixed Daily (requires max daily budget)
  • Front Loaded
  • Back Loaded
  • As Fast As Possible

Choose pacing based on your client's needs and campaign timeline.

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2. Audience Targeting

Geolocation

Campaigns must include geolocation targeting. This is a required field to avoid unintentionally serving impressions in unintended locations. You can enter:

  • ZIP codes
  • Cities
  • States
  • Countries
⚠️ Entering at least one valid geographic target is required.
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Audience Segments

Add audience segments by selecting from:

  • Saved audiences
  • Creating a new one via + New Audience

You can add one or more audience segments using the Audiences section. These include:

  • First-party data (like CRM lists or site visitors)
    • Retargeting website visitors requires the Audiohook pixel to be placed on site and verified
  • Third-party segments
    • These have their own CPM costs that will come out of the Max CPM, keep this in mind when selecting and when setting max CPM
  • Contextual categories (podcasts only)
    • Verified Contextual - uses transcriptions of episodes to find topics discussed within episode
    • Declared - What genres podcaster or publisher declared overall for their podcast

When building or editing a campaign, you can include multiple audiences and control logic using:

  • AND – users must meet all selected audience conditions
  • OR – users can meet any selected audience condition
  • EXCLUDE – prevents the campaign from serving to users in the excluded audience
    • To exclude an audience:

      1. Add at least one audience to include.
      1. Add the audience you want to exclude.
      1. Toggle the audience logic between them to “Exclude.”
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3. Inventory Selection

  • By default, campaigns target all Podcasts, Digital Radio, and Streaming Music
  • Emerging Inventory is not selected by default
  • Use toggles to include/exclude inventory types
  • Inventory playlists not recommended as an updated targeting is coming soon and playlists require additional setup on backend to work in current layout
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Brand Suitability (Podcasts Only)

Enable under Inventory > Podcasts by toggling Brand Suitability.

  • Select providers and thresholds
  • Applies only to podcasts, not music or radio
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4. Creative Assets

Creatives are composed of the following:

  • Audio Assets (required — add one or more)
  • Companion Banners (optional — rarely seen in audio environments)
  • Tracking Pixels (optional — must select “Start” to track campaign)

You can upload new assets from the Assets tab on the left or directly during campaign setup.

  • If you assign multiple creatives, budget is split evenly by default
  • Ratios or percentage-based weights are supported

If you see an alert on the tracking pixel, it may indicate an error. Contact support@audiohook.com or your account manager if unsure.

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5. Optimization & Attribution

This section includes:

  • Max CPM: Includes all costs for 3rd party audiences and platform fees. Default is $16. System will automatically find optimized bidding value to keep under max if possible.
  • Campaign Goal: Website Visits or Purchases (requires Audiohook Pixel placed + verified)
  • Goal Optimization:
    • No Optimization: Default if pixel not installed
    • Partial: Budget pacing prioritized
    • Full: Performance prioritized; may under-deliver
  • Frequency Goal: Optional control on ad exposures per user
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6. Summary & Submission

  • Review all campaign details
  • Save as a Draft anytime
  • If you receive a budget error, contact your agency’s Audiohook account manager or email support@audiohook.com
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Campaign Management Tools

Customize Campaign View:

  • Use Customize Columns to show/hide columns
  • Sort columns by clicking headers (ascending/descending)
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Duplicate a Campaign:

  • Use the icon in the Actions column
  • Set a new name and start and end date for the new campaign
  • Newly duplicated campaigns are inactive by default
  • You can still update assets, targeting, pacing, etc. (except budget type)
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Archive a Campaign:

  • Use the icon in the Actions column
  • Toggle the Show Archived at the top to see all archived campaigns
  • Contact support to unarchive if needed
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🔧 Troubleshooting Tips

  • If there’s zero spend, check account status (Account Details page)
  • Review max CPM vs eCPM if under-delivering
  • Possibly too narrow targeting. Test by layering elements in separate test campaigns

Poor performance?

  • Check if Audiohook Pixel is installed and verified to enable campaign optimization features to improve performance
  • Check for problems with the audio creative (out of season, possible listener fatigue, unclear call to action, etc)
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