Retargeting Exposed Audiences

Retargeting exposed audiences allows you to ensure customers reach their ideal frequency as well as retarget specific content.

Step 1: Add the Audiohook pixel to the Creative Section


  1. Navigate to Creatives in the campaign setup.
  1. Add the following URL to the tracking and attribution section: https://listen.audiohook.com/SPECIFIC-UUID/pixel.png?name=YOU-SPECIFY&attribution=False.
  1. Set to trigger on Start.
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Step 2: Create a New Audience

  1. Navigate to Audiences in the left menu.
  1. Click New Audience.
  1. Enter a clear Audience Name.
  1. (Optional) Add Tags to help organize and identify your audience later.
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Step 3: Select the retarget Audience Model

Under Audience Model, choose one of the following options:

  • Retargeting: Re-engage users who have already interacted with your brand.
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Step 4: Choose the pixel Data Source

Under Data Source, select one of the following:

  • Pixel Events
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Adding Rules for Pixel Events

  1. Click Add Rule.
  1. A new field will appear with a dropdown menu on the right.
  1. Choose Event from the dropdown
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  • Enter the name of the event that you added in Step 1.
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Step 5: Save the Audience

Once your data source and rules are configured:

  1. Review your settings.
  1. Click Create to save your audience.

📘 Note:

If the Audiohook tracking tag has not been verified, the Create button will be disabled for Pixel Event audiences.

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Step 6: Use the Audience in a Campaign

When building your campaign:

  • Open the Custom Audience dropdown.
  • Select the audience you created.
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✅ Best Practices

  • Use clear, descriptive audience names
  • Upload clean, deduplicated CRM/CDP data for optimal match rates.
  • Ensure audience sizes meet minimum thresholds for delivery.
  • For best performance, build Look-Alike audiences from high-quality first-party data (such as completed purchases or high-intent site visitors).
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